The acronym VoIP stands for “Voice over Internet Protocol.” Clearly, VoIP corresponds to the telephony service that is to say to voice or multimedia communication on the Internet. To use VoIP and obtain telephone service over the Internet, all you need is a good quality Internet connection. Today, VoIP is accessible from many devices, including smartphones, computers, and tablets.
What is VoIP used for?
VoIP is not just a significant technological advance. It simplifies and enables many services and tasks that would be very difficult and very expensive to implement via the traditional network. For example:
VoIP allows the transmission of several calls on the same broadband telephone line. Thanks to VoIP, businesses can acquire additional telephone lines without necessarily installing other hardware lines.
VoIP allows all the classic features offered by telecom companies, such as call transfer, presentation of the caller’s name or number, automatic dialing, etc.
VoIP with a Virtual Phone system enables secure communications, as it integrates with other services available through the web such as video chat, instant messaging, etc.
How does VoIP work?
The VoIP technology allows traditional telephony services to run via computer networks using packet switching protocols. VoIP thus places voice signals in packets, like an electronic envelope.
VoIP: Much More Than an Ordinary Phone Service
Because VoIP uses packets, a lot of information can be carried over the network to support and improve users’ communication needs.
VoIP solutions intended for professionals have evolved a lot, to become today unified communication services handling and the telephone calls as the fax, the voicemail, the e-mails, the web conferences, etc.
Why switch to VoIP technology?
When more and more companies are opting for VoIP, regardless of their size, it is important to mention that VoIP is synonymous with advantages in terms of productivity and savings.
Calls, regardless of distance, usually become accessible through the VoIP service. The only costs are those for sufficient Internet access.
However, implementing VoIP does not mean that all employees have to acquire IP-compatible telephones. The best VoIP providers implement their solutions in such a way that they can operate existing equipment, even in businesses with analog phones.
Does HD VoIP Telephony Meet Business Needs?
If you are considering adopting an HD VoIP solution for your business, know that it has many advantages:
It offers better conversational quality because, due to the sound’s quality, the human brain does not need to make any extra effort to understand words and sentences. Listening comfort is increased, and surrounding noises are reduced.
Minimized risk of error: professionals often use acronyms and jargon terms that can be confusing when they are misunderstood. The conversation quality via HD VoIP implies that the terms are clearly understood the moment they are spoken. This is particularly interesting during technical conversations.
One looks for better fluidity of conference calls, allowing everyone to focus on the content of the conversation rather than the meaning of the words. The time savings and the productivity that this implies are considerable.
Foreign languages are more easily understood during international calls; the sound quality extends faithful to that of the voice, thus facilitating understanding during a conversation with a foreign interlocutor. Better match with voice recognition and autofill software, saving considerable time and minimizing errors.
